About the Client
Natalia Farian is a clinical dietitian. She graduated in June 2022 and, just a few months later, decided to start her own practice, which she has been running since November 2022. On a daily basis, she works mainly with patients struggling with gut issues, offering one-on-one consultations exclusively online.
Client challenges
Before Natalia began her journey with alloweat, she faced several challenges that were holding her back as a specialist. Being at the start of her professional path, instead of focusing on acquiring clients and giving them the attention needed to achieve real results, her work revolved around repetitive tasks.
Meal planning consumed a huge amount of her time. This was mainly due to the poor quality of databases in the software she was using at the time. She also lacked the ability to filter recipes precisely. In order to find a dish she wanted to use, she had to remember its exact name. As her work scaled up, this became impossible to manage.
Additionally, previous program had many limitations in terms of patient management. There was no space to collect medical history or store documentation, which forced her to rely on external tools. This, in turn, negatively affected her workflow and organization.
Results achieved
Switching to a new dietetics platform allowed Natalia to optimize her workflow. Now, even complex diet plans (involving complicated clinical picture or multiple exclusions) take her 3–4 times less time to prepare – around one hour instead of 3–4. Creating a plan for someone without major health concerns usually takes just 20–30 minutes. This includes the entire nutrition program preparation time – educational materials and individualized supplementation plans included.
Such time savings became possible thanks to alloweat’s extensive system databases, where the recipes – as Natalia herself put it – are “practical, quick and realistic, not overcomplicated.” Her patients appreciate this too, which makes it easier for them to stick to the plan.
In addition, Natalia now has all the information she needs about her patients and their progress in one place on the platform – client data is secure and her overall comfort at work has significantly improved.
What’s more, using alloweat has enabled Natalia to design her services in a way that helps her stand out from the competition. By highlighting unique features of alloweat – like ability to analyze progress in real time (the Monitoring module) – she offers her clients a whole new level of service quality.
Client’s biggest win
After her first year in business, even Natalia herself is surprised by how much she has achieved in such a short time. Her schedule is now fully booked. Each month, she can take on a maximum of 15–20 new clients, as the rest are continuing their collaboration with her (no more abruptly ending processes). Over 100 people are currently on her waiting list. These results quickly translated into reaching, and even exceeding, her expected monthly revenue.
In the Client’s words
I’m extremely satisfied with using alloweat platform – but above all, I really appreciate customer service and immediate support whenever I encounter any issues while using the program. It’s more than just a tool for creating diet plans, it’s also a system for managing my client base and the entire dietary process. It offers far more ways to work with patients than just through meal plans and that’s exactly what I needed.
